How to personalise your SMS messages

You can personalize your messages by using the merge field option in FxbulkSMS. The merge field feature allows you to include recipients details, such as their given name, family name and email address in the SMS depending on the personal information uploaded in your Excel contact spreadsheet.

To create merge fields, make sure your contact spreadsheet is formatted and matched up correctly. For information on how to do this, see How to upload a contact spreadsheet.

The option to include a merge field in your messages appears above the message box in FxbulkSMS.

Tip: You can include as many merge fields as you want in an SMS.

Note * you are only able to use merge fields if sending a message with Send Using File or Campaign Builder.