How to Create and Send a Campaign in FxbulkSMS

Before you set up and send a campaign in FxbulkSMS you need to prepare your contact lists. Please refer to the article on How to set up a contact list in FxbulkSMS for steps on this.

Once you have set up your contact list, you’re ready to create an SMS campaign and to start sending.

Create a Campaign (Schedule/Recurring) for the following sending options:

SMS

MMS

VOICE

WHATSAPP

In this example we are going to use the SMS feature.

1. Select ‘SMS’ on the left-hand side of the FxbulkSMS menu, then click on ‘Campaign Builder’.

Campaign creation is separated into the following sections: 'Who', 'What', 'When', 'Send'.

Who

2. Give your campaign a name and make sure that it's something that you can easily identify with later (this will be used for future reporting).

3. Choose the contact list you would like to send to in the 'Recipients' section.

Note: For detailed steps on how to create a contact list, please refer to the article: How to create a contact list in FxbulkSMS.

Note: If you need to import a list of contacts from a file, please use the 'Send Using File' sending option. Please refer to How to upload a file of contacts to FxbulkSMS if you need further instructions.

4. Under 'Sender ID/Originator', select the name or number that you want your messages to be sent from. This will show up on your recipient's mobile phone. Details on available Sender ID options are available here.

Note: Only virtual numbers can receive replies from your recipients.

What

5. Write your SMS content in the ‘Message’ box and enter the text you would like to send to your contact list.

You can personalize your message with ‘Merge Fields’ by clicking on the 'available tag' field drop-down box. Merge fields will automatically add personalized information about a contact that you wish to include, such as their ‘Given Name’, ‘Family Name’ or any custom contact list field (as long as this information is included in your imported group contact excel file).

6. Once you have composed your message, you can create rules and triggers.

If you wish to create reply rules and triggers for your campaign:

Enter the 'keyword' that you would like recipients to reply with in order to receive an automated campaign response.

Select whether you would like to send a response immediately, send a delayed response or an opt-out response with the reply rules.

Write what you would like the response and continue to next step.

For further information on reply rules and triggers, please refer to the article on What are Campaign Triggers?

When

7. Now it’s time to send your campaign. At this point, you have two different sending options:

Send: Sends the campaign straight away

Schedule: Sends the campaign at a predefined future date and time

8. Once you have chosen how you want your campaign to be sent, you will be able to calculate the total cost of sending the campaign.

Send

12. Confirm that your campaign details are correct and that you're happy and ready to send.

If you wish to edit your information after despatch, click on the 'pencil edit tool', to make any changes.

13. Once you are happy with everything and ready to send your campaign, click ‘Send’.